Paulo Costa
VerifiedContributor@paulocosta · contributing since Sep 27, 2025
372
Reputation
7
Reviews written
2
Problems reported
34
Helpful votes
Reviews (7)
Support is the differentiator
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Price
Complaints
Documentation
Straightforward and fast
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Onboarding
Fine, not flashy
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Advanced settings are buried
Good fit for a small team
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Integrations
Complaints
Documentation
Better than what we left
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Integrations
Complaints
Limited integrations
Reliable day to day
The core workflow is well thought through. Some of the settings are buried.
Loved
Reliability
Complaints
Occasional slow support
Worth the switch
The templates saved us more time than I expected. Small thing, big effect.
Loved
Onboarding
Complaints
Reporting depth
Problems reported (2)
Webhook retries deliver a duplicate payload
A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.