BetterSaaS
InvestigatingmediumIntegrationsProblem #114

Integration disconnects silently after token refresh

Reviewline

75% of problems resolved · median first response 8h

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Environment

API · v2 · server-side

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Aug 15, 2025

    Nils Okoye reported this problem as a verified user.

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