BetterSaaS
ResolvedmediumIntegrationsProblem #122

Email notifications stop after an SSO change

Critique

75% of problems resolved · median first response 22h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Mobile · iOS 19

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Aug 4, 2025

    Kwame Marques reported this problem as a verified user.

Other Critique problems