Sanne Nagy
Trusted Reviewer@sannenagy · contributing since Oct 28, 2025
585
Reputation
12
Reviews written
1
Problems reported
49
Helpful votes
Reviews (12)
Support is the differentiator
Support answered within a few hours both times I needed them.
Loved
Onboarding
Complaints
Advanced settings are buried
Good fit for a small team
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Price
Complaints
Price at the top tier
Sensible defaults
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Performance
Held up as we grew
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Support responsiveness
Complaints
Reporting depth
Better than what we left
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Price
Complaints
Occasional slow support
Does the job without drama
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Performance
Complaints
Reporting depth
Reliable day to day
The API is clean and documented, which made our integration a one-day job.
Loved
Support responsiveness
Complaints
Mobile experience
Does the job without drama
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Occasional slow support
Showing 8 of 12 reviews.