BetterSaaS

Rafael Bauer

VerifiedCategory Expert

@rafaelbauer · contributing since Apr 6, 2026

849

Reputation

12

Reviews written

1

Problems reported

42

Helpful votes

Reviews (12)

Rafael BauerVerified user1mo ago
Whiteroomfor Digital Whiteboards

Support is the differentiator

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Integrations

Complaints

Mobile experience

3 found this helpful
Rafael BauerUnverified1mo ago
Chatlinefor Live Chat

Held up as we grew

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Ease of use

Complaints

Occasional slow support

5 found this helpful
Rafael BauerVerified user2mo ago
Cascadefor Marketing Automation

Straightforward and fast

Good value at our size. I would want more depth if we doubled the team.

Loved

Onboarding

Complaints

Occasional slow support

2 found this helpful
Rafael BauerVerified user3mo ago
Asklyfor Survey & Form Builders

Held up as we grew

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Onboarding

Complaints

Mobile experience

6 found this helpful
Rafael BauerUnverified3mo ago
Echotextfor Transcription

Replaced two tools with this

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Support responsiveness

Complaints

Reporting depth

0 found this helpful
Rafael BauerVerified user4mo ago
Landkitfor Landing Page Builders

Worth the switch

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Ease of use

6 found this helpful
Rafael BauerVerified user6mo ago
Insightlabfor User Research

Sensible defaults

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Integrations

Complaints

Limited integrations

5 found this helpful
Rafael BauerVerified user9mo ago
Tracepointfor Issue Tracking

Straightforward and fast

The core workflow is well thought through. Some of the settings are buried.

Loved

Ease of use

4 found this helpful

Showing 8 of 12 reviews.

Problems reported (1)