AdminUsers

Platform

Users

Accounts, verification status and contribution history. Suspending an account never deletes the evidence it contributed — that would let a vendor erase criticism by pressuring one reviewer.

Total accounts

274

Verified

212

Buyers

268

Product owners

4

Staff

2
All274Owner4Buyer268Admin1Moderator1
UserRoleExpertiseReputationReviewsProblemsVerifiedJoined
Harriet Vance

ops@bettersaas.example

adminStaff000yesAug 1, 2025

Enforcement ladder

ActionWhenEffect on their contributions
WarningFirst policy breach that is not manipulationNone
Verification requiredPattern of low-quality or unverifiable reviewsExisting reviews held at unverified weight
Review tooling suspendedRepeated policy breachesExisting contributions unaffected
Account suspendedManipulation, harassment or duplicate identitiesContributions kept but held out of the score pending review
Account bannedCoordinated manipulation, repeat evasionManipulated contributions removed; genuine ones anonymised and kept

Why bans do not erase everything

If banning an account deleted everything it had written, the fastest way to remove criticism would be to get the critic banned. Manipulated contributions are removed. Genuine ones are anonymised and kept, because the buyers who relied on that evidence should not lose it.