BetterSaaS
AcknowledgedhighIntegrationsProblem #78

Integration disconnects silently after token refresh

Prospectly

67% of problems resolved · median first response 25h

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Environment

API · v2 · server-side

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jul 3, 2026

    Felix Weber reported this problem.

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