BetterSaaS
ResolvedlowAPIProblem #154

Webhook retries deliver a duplicate payload

Whiteroom

50% of problems resolved · median first response 21h

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Environment

Web · Firefox 140 · Windows 11

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Feb 20, 2026

    Freya Chen reported this problem as a verified user.

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