BetterSaaS
ResolvedhighIntegrationsProblem #37

Integration disconnects silently after token refresh

Northstar SEO

100% of problems resolved · median first response 7h

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.

Environment

Web · Chrome 141 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Dec 3, 2025

    Priya Farah reported this problem as a verified user.

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